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Leading Across Generations: Fostering Collaboration and Connection in Public Health

Leading Across Generations: Fostering Collaboration and Connection in Public Health

by R-IV PHTC | May 20, 2025 | Featured Training, Training

Elderly couple talking with a social worker

Leading Across Generations: Fostering Collaboration and Connection in Public Health

Year:  2025  |  Competency/Strategic Skill: Communication; Leadership and Systems Thinking  |  Priority Topic: N/A  |  Setting:  Online  |  Format:  Live  |  Sponsor:  Emory University/Central Office

Overview:

This is a live webinar on June 11, 2025, from 12:00 pm-1:30 pm ET. Participants will use Zoom to join.

An insightful webinar designed to explore generational differences within the public health workforce. This session aims to foster understanding and acceptance, encouraging leaders to champion unique differences and collaboration among all generations represented in their workplace. The content is tailored to spark reflection and conversation, ultimately enhancing leadership development and promoting a cohesive and effective public health environment.

Nina M. Johnson, EdS, LMSW, APTD has 15 consecutive years of professional experience in learning and talent development for communities, not-for-profit organizations, and government municipalities.  ​​As a skilled communicator, Nina has a history of implementing innovative programs focused on learner needs and performance enhancement.  ​​Utilizing her experience as a social worker, Nina employs exceptional relationship-building skills to connect with communities and clients with honor and respect to design and implement learning and leadership initiatives that are reflective of the needs and capacity of the community. Much of Nina’s work encourages and empowers leaders and potential leaders to access vulnerability, hope, and authenticity as leadership tools.  ​ ​

As a learning and leadership consultant, Nina develops, delivers, and evaluates leadership development programming and trainings for communities, organizations, and individuals. In addition to establishing transformative learning programs, Nina contributes to organizational cultures by championing initiatives to boost belonging and diversity. ​​In addition to establishing transformative learning programs, Nina contributes to organizational cultures by championing initiatives to boost belonging and diversity.

Learning Objectives: By the end of this webinar, participants will be able to:

  • Identify insights into the unique characteristics and contributions of different generations within the public health workforce.
  • Recognize effective leadership strategies to promote collaboration and connection among all generations in their workplace.

    CERTIFICATE: The course contains two modules: a module to access the webinar and an evaluation module. After accessing the two modules, learners will earn a certificate of completion. When the certificate is available, learners will see a Certificate button on their dashboard.

    This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,348,992. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

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    Empowered Leadership Series

    Empowered Leadership Series

    by R-IV PHTC | May 6, 2025 | Featured Training, Training

    Empowered Leadership Series

    Year:  2025  |  Competency/Strategic Skill:  Communication Skills;  Leadership and Systems Thinking Skills  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

    Overview:

    Each webinar recording is 90 minutes in length.

    Empowered Leadership is a 4-part webinar series that is designed to empower leaders in creating thriving workplaces. From prioritizing mental health and fostering trust to supporting employee growth and strengthening team dynamics, each session offers actionable strategies to enhance your effectiveness as a supervisor.

    Webinar 1: Cultivating Wellbeing – Mental Health Strategies for Supervisors — Discover the critical role supervisors play in fostering a workplace that prioritizes mental health. This webinar explores the impact of stress and burnout on staff and supervisors alike, offering practical strategies to promote well-being, normalize conversations about mental health, and create a supportive environment. Learn how modeling self-care and healthy boundaries can positively influence your team while enhancing retention and morale.

    Webinar 2: Growth in Action – Empowering Employee Potential — This webinar focuses on recognizing individual strengths and aspirations, offering tools for career mapping, skill-building, and meaningful stretch assignments. Learn creative ways to invest in your team’s development—even with limited resources—while aligning growth opportunities with organizational goals. Help your employees thrive and contribute to your team’s overall success.

    Webinar 3: Trust at the Core – Bulding Strong Supervisor-Staff Relationships  — Trust is the foundation of any successful supervisory relationship. In this session, we’ll dive into how to establish, maintain, and repair trust to foster open communication and psychological safety. Gain actionable tools for transparent conversations, strategies for addressing mistakes constructively, and tips for giving feedback that strengthens relationships. Build the trust necessary for meaningful connection and long-term team success.

    Webinar 4: Unified Teams – Strengthening Relationships for Workplace Success — Strong team dynamics are key to collaboration, innovation, and morale. This session equips supervisors with strategies to foster connection and resolve conflict within their teams. From facilitating inclusive team meetings to addressing misunderstandings and strengthening group cohesion, you’ll learn how to balance individual needs with collective goals. Discover tools and practices to build a team culture rooted in trust, respect, and belonging.

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    Leveraging Motivational Interviewing to Foster Positive Behavioral Change in Injury Prevention with Teens

    Leveraging Motivational Interviewing to Foster Positive Behavioral Change in Injury Prevention with Teens

    by R-IV PHTC | Sep 4, 2024 | Featured Training, Training

    Elderly couple talking with a social worker

    Leveraging Motivational Interviewing to Foster Positive Behavioral Change in Injury Prevention with Teens

    Year:  2024  |  Competency/Strategic Skill: Communication, Problem-Solving |  Priority Topic: N/A |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office, Injury Prevention Research Center at Emory University (IRPCE), Children’s Healthcare of Atlanta

    Overview:

    This is a 90-minute recording of a live webinar on November 15, 2024.

    Motivational interviewing (MI) is a collaborative communication technique that aims to strengthen a person’s commitment and motivation to change. This webinar will review the basic concepts and skills needed to promote behavior change, especially when there is limited time with individuals. In this webinar, MI skills will be demonstrated through case scenarios related to injury prevention topics relevant to teens such as helmet use and teen driving behaviors. You will see these MI strategies applied to real life scenarios with engagement opportunities to practice applying these skills.

    Amanda Batlle, MSN,RN, CPNP-PC, NPD-BC, is the Manager of Injury and Illness Prevention for Child Advocacy at Children’s Healthcare of Atlanta. She leads a team that focuses on reducing preventable injuries in Georgia’s children.  Amanda also serves as the State Leader for Safe Kids Georgia which supports a network of local coalitions across the state in injury prevention efforts. Additionally, Amanda is the Atlanta Chapter Program Coordinator for Injury Free Coalition for Kids. Her work focuses on the top causes of preventable deaths in children including motor vehicle safety, firearm safety, drowning prevention, and safe sleep practices through program development, implementation, and evaluation.

    Amanda is a primary care pediatric nurse practitioner and board-certified nursing professional development specialist. Her passion for keeping Georgia’s children healthy and safe through prevention education led Amanda to manage Children’s injury prevention programming after managing education, quality and accreditation for Children’s ambulatory clinics. Prior to joining Children’s, Amanda supported children in a number of ways, including teaching, nursing and working as a provider in both a private pediatric practice and a Federally Qualified Health Center serving the under- and uninsured. Seeing the various disparities in health outcomes, access to health services, and access to resources, Amanda became committed to ensuring all children have equitable access to the best care.

    Amanda earned her Bachelor of Education in kinesiology from the University of Georgia and her Master of Science in nursing from Vanderbilt University. Amanda is pursuing a Doctorate of Nursing Practice and Master of Public Health at Johns Hopkins University, which she will complete in 2025.

    Learning Objectives: By the end of this webinar, participants will be able to:

    • Identify the 4 key components of motivational interviewing and how they are applied.
    • Recognize when to apply motivational interviewing skills using case scenarios.
    • Assess a person’s readiness for behavior change.

      CERTIFICATE: The course contains two modules: a module to access the webinar and an evaluation module. After accessing the two modules, learners will earn a certificate of completion. When the certificate is available, learners will see a certificate button on their dashboard.

      This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,348,992. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

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      Data Visualization and Storytelling for Public Health Professionals: How to Present Your Data in Meaningful and Impactful Ways

      Data Visualization and Storytelling for Public Health Professionals: How to Present Your Data in Meaningful and Impactful Ways

      by R-IV PHTC | Aug 23, 2024 | Featured Training, Training

      Where the Sidewalk Ends

      Data Visualization and Storytelling for Public Health Professionals: How to Present Your Data in Meaningful and Impactful Ways

      Year:  2024  |  Competency/Strategic Skill: Communication Skills, Data Analytics and Assessment  |  Priority Topic: N/A |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

      Overview:

      This is a 90-minute recording of a live webinar on September 24, 2024.

      Data visualization and storytelling are powerful tools that can help you make sense of your data, as well as to communicate data insights, guide decision-making and persuade others. This webinar introduces the essential principles of data visualization and data storytelling. Participants will learn to transform data into compelling narratives and persuasive arguments, tailor visualizations for a specific audience, and avoid the most common data visualization and storytelling mistakes.

      Dr. Amy Patterson, PhD, MHS, is an experienced public health practitioner and educator with 20 years of experience in health communication, mixed methods research, program evaluation, and public health pedagogy. She received an MHS in International Health from the Johns Hopkins Bloomberg School of Public Health and a PhD in Behavioral Science and Health Education from Emory University. Dr. Patterson has worked with organizations such as The U.S. Centers for Disease Control and Prevention, The Carter Center, Save the Children, the DeKalb County Board of Health (Georgia), Global Dialogues, and Catholic Relief Services on projects in Atlanta, Mali, Nigeria, and Ethiopia related to HIV, childhood immunization, malaria, refugee and migrant health, maternal and reproductive health, and neglected tropical diseases.

      Dr. Patterson joined the faculty of Agnes Scott College in Decatur, GA, in 2013 to take on the leadership of their undergraduate major in Public Health. During her tenure at Agnes Scott College, she has contributed significantly to developing and implementing the college’s signature initiative, SUMMIT, which integrates global learning, leadership development, digital proficiency, and preparation for professional success throughout the curriculum and co-curriculum. As part of SUMMIT, she has taught workshops on Data Storytelling with Tableau and Microsoft Excel: Beyond the Basics. She also coordinates a funded internship program for public health students and facilitates an annual series of workshops on Professional Success in Public Health for Public Health majors and minors.

      Dr. Patterson volunteers regularly with the Atlanta Area Evaluation Association’s Pro Bono Evaluation program, providing evaluation support to local non-profits. She is deeply committed to public health capacity-building in all aspects of her work. 

      Learning Objectives: By the end of this webinar, participants will be able to:

      • Identify key applications for data visualization and storytelling in public health and their relevance to your work.
      • Employ the principles of effective data visualization to create images, graphics, and compelling narratives.
      • Tailor your data visualizations and stories to a particular audience.
      • Recognize and avoid the most common mistakes in data visualization and storytelling.

        CERTIFICATE: The course contains two modules: a module to access the webinar, and an evaluation and resources module. After accessing the two modules, learners will earn a certificate of completion. When the certificate is available, learners will see a Certificate button on their dashboard.

        This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,348,992. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

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        Making Connections: Enhancing Collaboration through Effective Communication and Person-Centered Engagement

        Making Connections: Enhancing Collaboration through Effective Communication and Person-Centered Engagement

        by R-IV PHTC | Aug 23, 2024 | Featured Training, Training

        Where the Sidewalk Ends

        Making Connections: Enhancing Collaboration through Effective Communication and Person-Centered Engagement

        Year:  2024  |  Competency/Strategic Skill: Community and Partner Engagement; Communication Skills  |  Priority Topic: N/A |  Setting:  Online  |  Format:  On-Demand |  Sponsor:  Emory University/Central Office

        Overview:

        This is a recording of a webinar held on August 20, 2024.

        This webinar will focus on effective communication, increasing awareness, and the importance of active listening when engaging with colleagues, clients, and others. We will use interactive activities and discussions to teach techniques such as; active listening, positive reinforcement, and clear feedback. There will also be an emphasis on cultural humility. The goal is to improve communication with others in the workplace and in their community.

        Lamarr Lewis, MA, LAPC, CPRP, is a dedicated advocate, author, and agent of change. He is an alumnus of Wittenberg University graduating with a Bachelor of Arts in Sociology with minors in Africana Studies and Religion. He later received his master’s degree in clinical mental health counseling from Argosy University. His career spans over twenty years with experience as a therapist, consultant, public speaker, facilitator, trainer, and human service professional. He has been a featured expert for such organizations as; Boeing, Region IV Public Health Training Center, Fulton County Probate Court, Mississippi Department of Health, the Mississippi Band of Choctaw Indians, and many more. His lifelong mission is to leave the world better than how he found it.

        Learning Objectives: By the end of this webinar, participants will be able to:

        • Describe at least 2 techniques to enhance open communication, collaboration, and active listening.
        • Apply best practice concepts to mediate and diffuse potential conflicts through empathetic, person-centered methods within community and professional settings.
        • Identify strategies to bridge communication gaps between different areas.

          CERTIFICATE: The course contains two modules: a module to access the webinar and an evaluation module. After accessing both modules, learners will earn a certificate of completion. When the certificate is available, learners will see a Certificate button on their dashboard.

          This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,348,992. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

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          Foundations of Health Communication

          Foundations of Health Communication

          by R-IV PHTC | Nov 30, 2023 | Featured Training, Training

          Foundations of Health Communication

          Year:  2023  |  Competency/Strategic Skill:  Leadership and Systems Thinking; Communication |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-demand  |  Sponsor:  Emory University/Central Office

          Overview:

          This is a self-paced course series.

          Foundations of Health Communication is a series of self-paced, on-demand courses that address the need for communication training. Effective communication skills are essential to the public health workforce’s efforts to collaborate with partners and teams, educate policymakers, convey messages during an emergency, or take action in other ways as we work to build healthier communities.

          Course 1: Communicating Clearly: The Importance of Plain Language – designed to help the workforce learn about the basic principles of plain language, understand the benefits of clearer communication in all their work, and how to apply the principles to content ranging from educational materials to social media posts.

          Course 2: Improving Health Literacy for All – provides an overview of health literacy from the individual and organizational levels and introduces some techniques and tools to improve health literacy.

          Course 3: Understanding and Tackling Misinformation and Disinformation – introduces misinformation, disinformation, and malinformation (MDM) and explores its origins, how it spreads, the harm it can cause, and how to prevent and manage it.

          Course 4: Introduction to Using Social Media – provides an overview of how and why organizations should use social media to advance their public health goals.

          Course 5: Audience Segmentation: A Critical Skill in Planning Public Health Communication – provides an overview of audience segmentation and explains how it helps with the development of targeted messages.  

           

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          Pandemics, Infodemics and Information Overload: How Consistent, Clear Communication Can Help in Future Outbreaks

          Pandemics, Infodemics and Information Overload: How Consistent, Clear Communication Can Help in Future Outbreaks

          by R-IV PHTC | Oct 3, 2023 | Training

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          Pandemics, Infodemics and Information Overload: How Consistent, Clear Communication Can Help in Future Outbreaks

          Year:  2023 |  Competency/Strategic Skill:  Communication; Problem Solving; Leadership and Systems Thinking  |  Priority Topic: Other Infectious Diseases |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office; University of Alabama at Birmingham

          he Overview:

          This is a recording of a webinar held on November 7, 2023.

          In this webinar, Dr. Wallace, Epidemiologist and Adjunct Assistant Professor of Epidemiology at the University of Illinois at Chicago, School of Public Health, will discuss infodemics and how they occur, talk through misinformation vs. correct information and how they both can contribute to infodemics and will review the problem of infodemics and how we can reduce information overload and confusion by prioritizing consistent and clear scientific communication to mitigate public confusion and information fatigue. This webinar is presented by the Alabama Regional Center for Infection Prevention and Control and cosponsored by the Region IV Public Health Training Center.

          Dr. Katrine Wallace holds a Ph.D. in Epidemiology and has 15+ years of professional research experience in epidemiology, research design, pharmacoepidemiology, health economics, outcomes research, and biostatistics. She is currently an epidemiologist and adjunct assistant professor of epidemiology at the University of Illinois at Chicago, School of Public Health. She is also known as “Dr. Kat” on her popular social media channels, where she educates on epidemiology, vaccines, and the COVID-19 pandemic. She has been an invited speaker in the US and internationally and has presented research at over 20 scientific congresses. A vaccine advocate, she serves as a member of “Team Halo” (United Nations Verified Initiative), Project FIDES (World Health Organization) and was chosen as a “vaccine luminary” for the 2021 G7 Vaccine Confidence Summit. Dr. Wallace has also been featured as an opinion contributor for The Hill, and has been interviewed or profiled in several mainstream media outlets such as; BBC World News, The  Washington Post, Good Morning America, Bloomberg, CBS News, and National Public Radio.

          This webinar is presented by the Alabama Regional Center for Infection Prevention and Control Training and Technical Assistance and cosponsored by the Region IV Public Health Training Center.

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          Working with the News Media: How to Enhance Your Message

          Working with the News Media: How to Enhance Your Message

          by R-IV PHTC | Jul 20, 2023 | Featured Training, Training

          Where the Sidewalk Ends

          Working with the News Media: How to Enhance Your Message

          Year:  2023 |  Competency/Strategic Skill:  Communication; Leadership and Systems Thinking  |  Priority Topic: N/A |  Setting:  Online  |  Format:  On-Demand |  Sponsor:  Emory University/Central Office

          Overview:

          This is a recording of a live webinar on September 6, 2023. 

          What do we do when we are asked to talk about a public health issue? How do we ensure that the public trusts what they hear when important information about a public health issue is shared on the news? How do public health professionals demonstrate confidence and competence when called on to share important information? The objective of this webinar is to equip participants with an understanding of how to work with the news media in both a proactive and reactive manner. The course covers the basics of media relations, and provides tips on developing a media strategy, proactively pitching story ideas, interviewing techniques, staying on message, and controlling the communication. 

          Dr. Cynthia Jorgensen is an Adjunct Professor at Emory University’s Rollins School of Public Health, with joint appointments in the Department of Behavioral, Social and Health Education Sciences and the Executive MPH Program. Dr. Jorgensen recently retired from the U.S Centers for Disease Control and Prevention, where she was the Associate Director for Communication, National Center for Immunization and Respiratory Diseases. In this role, she oversaw the communications efforts for a variety of vaccine-preventable and respiratory diseases and was actively engaged in CDC’s COVID-19 response. While at CDC for more than 30 years, Dr. Jorgensen applied her expertise in behavioral science and health communications to the development and implementation of several award-winning campaigns in hepatitis, cancer, genomics, and HIV/AIDS. Cynthia has held numerous leadership positions, including Chair of CDC’s Behavior and Social Sciences Working Group (BSSWG) and President of the National Society for Public Health Education (SOPHE). Cynthia received her doctoral degree in Health Behavior and Communications from the University of North Carolina at Chapel Hill and her BA/MA in Health Communications from Boston University.

          Learning Objectives: By the end of this webinar, participants will be able to:

          • Describe the importance of having a media strategy  
          • Discuss the differences between a proactive and reactive media relations  
          • Name four documents that can help control the message when working with the news media  
          • Apply key media relations principles when responding to a media interview   
          • Develop compelling sound bites for audio or video interviews 

            CERTIFICATE:  The course contains two modules: a module to access the webinar plus an additional module for the evaluation and any other resources. After accessing both modules and completing the evaluation link, the course will be marked as complete in Learn Upon. When the course is complete, the certificate will be available for learners to download directly from their course dashboard.

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            Responding to Risk: Understanding Why We Do What We Do and What to Say When It Really Counts

            Responding to Risk: Understanding Why We Do What We Do and What to Say When It Really Counts

            by R-IV PHTC | Jul 19, 2023 | Training

            Where the Sidewalk Ends

            Responding to Risk: Understanding Why We Do What We Do and What to Say When It Really Counts

            Year:  2023 |  Competency/Strategic Skill:  Communication; Leadership and Systems Thinking  |  Priority Topic: N/A |  Setting:  Online  |  Format:  On-Demand|  Sponsor:  Emory University/Central Office

            Overview:

            This is a recording of a live webinar on August 16, 2023. 

            People are predictable. Unfortunately, the world around us rarely is as easy to predict or understand. Public health professionals are called on to respond to scary, unknown, urgent, and important issues every day in big and small ways. Learning strategies for risk communication can make this work a little bit easier and a lot more effective. This webinar introduces basic concepts of risk communication as well as the critical principles of how to communicate during an outbreak, crisis or emergency situation.  This training also provides insights into how and why people respond to risk, and helps participants understand the mental shortcuts that are common responses to hazards, risks, and threats. Practical tips are presented throughout to help participants gain skills in assessing and responding to their individual situations in their communities. 

            Dr. Cynthia Jorgensen is an Adjunct Professor at Emory University’s Rollins School of Public Health, with joint appointments in the Department of Behavioral, Social and Health Education Sciences and the Executive MPH Program. Dr. Jorgensen recently retired from the U.S Centers for Disease Control and Prevention, where she was the Associate Director for Communication, National Center for Immunization and Respiratory Diseases. In this role, she oversaw the communications efforts for a variety of vaccine-preventable and respiratory diseases and was actively engaged in CDC’s COVID-19 response. While at CDC for more than 30 years, Dr. Jorgensen applied her expertise in behavioral science and health communications to the development and implementation of several award-winning campaigns in hepatitis, cancer, genomics, and HIV/AIDS. Cynthia has held numerous leadership positions, including Chair of CDC’s Behavior and Social Sciences Working Group (BSSWG) and President of the National Society for Public Health Education (SOPHE). Cynthia received her doctoral degree in Health Behavior and Communications from the University of North Carolina at Chapel Hill and her BA/MA in Health Communications from Boston University.

            Learning Objectives: By the end of this webinar, participants will be able to:

            • Define risk communication and the nuances when applied to an impending threat, an emergency, a crisis, or emergency crisis   
            • Explain how perceptions of risk differ among lay vs experts   
            • List tactics and approaches that are used to communicate about risk  
            • List at least four mental short cuts that can affect people’s perception of risk  
            • Describe the importance of timeliness, transparency, and consistency when communicating about threats or hazards  
            • List the three factors that influence perceptions of trustworthiness  
            • Understand how to apply the ten principles of risk communication to a selected scenario 

            CERTIFICATE:  The course contains two modules: a module to access the webinar and an evaluation module. After accessing both modules, learners will earn a certificate of completion. When the certificate is available, learners will see a Certificate button on their dashboard.

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            Leading in a Virtual Environment: Staying Connected with Your People, Your Work, and Your Mission

            Leading in a Virtual Environment: Staying Connected with Your People, Your Work, and Your Mission

            by R-IV PHTC | Jun 20, 2023 | Training

            Where the Sidewalk Ends

            Leading in a Virtual Environment: Staying Connected with Your People, Your Work, and Your Mission

            Year:  2023 |  Competency/Strategic Skill:  Communication; Leadership and Systems Thinking  |  Priority Topic: N/A |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a recording of a live webinar held on July 12, 2023, from 12-1:30 pm ET. 

            The most important aspects of leadership involve how well a leader communicates and connects to their team. Now that the standard workplace environment is online or a hybrid of in-person and online teams, what does leadership look like? And what is required of leaders to meaningfully connect to their team in order to cultivate good communication and engagement—and what do they do when they realize it’s not working? “Virtual Drift” refers to the gradual, unintentional tendency for virtual and hybrid team members to become increasingly disconnected from one another, from the work itself, and from the overall mission of the organization. It is critical for leaders to recognize this tendency, and actively counter that “drift” with intentional opportunities for team members to connect to one another, to the content of the work, and to the mission and meaning of the organization.

            John Riordan has been committed to challenging people and organizations to reach their full potential for many years – first as co-founder and Director of Cornerstone Leadership Academy for 8 years in Uganda, and for the past 20 years as a Leadership and Organization Development Consultant working with a broad range of Federal, private sector and non-profit organizations. John sees the potential for leadership in every individual and is deeply motivated to support others who want to make the world a better place. He has coached hundreds of leaders from across every sector, challenging them expand their leadership capacity and have greater impact. Over the past 20 years he has conducted hundreds of workshops ranging from large groups (200+) to small teams and is adept at making sure the approach for the work fits well with his client’s style. John received his B.A. in Public Policy from Washington and Lee University (1987), and his M.A. in Educational Management from Makerere University in Kampala, Uganda (1997). He and his wife Margaret, from Sydney, Australia, have four children and reside in Ashburn, Virginia. You can find out more about John and his range of services and online course materials on his website at www.johnriordan.com.

            Learning Objectives: By the end of this webinar, participants will be able to:

            • Understand the skills and perspectives leaders need to be successful in a virtual environment
            • Identify the signs of “virtual drift”
            • Describe practical strategies for helping your team create and sustain connection with one another, with the work itself, and with the mission of your organization

            CERTIFICATE:  The course contains two modules: a module to access the webinar and an evaluation module. After accessing both modules, learners will earn a certificate of completion. When the certificate is available, learners will see a Certificate button on their dashboard.

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            Strategies for Combatting Health Misinformation

            Strategies for Combatting Health Misinformation

            by R-IV PHTC | Sep 27, 2022 | Featured Training, Training

            Strategies for Combatting Health Misinformation

            Year:  2022 |  Competency/Strategic Skill:  Communication |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand|  Sponsor:  Emory University/Central Office, University of Alabama at Birmingham

            Overview:

            This is a recording of the live webinar scheduled for October 13, 2022 at 12PM CT.

            Misinformation has been a risk factor throughout the pandemic, leading to more disease and death from COVID-19. Dr. Katrine Wallace (UIC School of Public Health) is an epidemiologist and social media science communicator who debunks misinformation and false claims about COVID-19 and the vaccines. In this webinar, Dr. Wallace will explain the difference between misinformation vs disinformation, discuss why disinformation is such a widespread public health issue, and identify strategies to combat health misinformation among your own friends/family/workplace.

            This webinar is co-sponsored by Alabama Regional Center for Infection Prevention and Control Training and Technical Assistance and the Region IV Public Health Training Center.

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            Scientific Reporting During a Pandemic: A Conversation with Katherine Wu

            Scientific Reporting During a Pandemic: A Conversation with Katherine Wu

            by R-IV PHTC | Apr 11, 2022 | Training

            Scientific Reporting During a Pandemic: A Conversation with Katherine Wu

            Year:  2022 |  Competency/Strategic Skill:  Communication |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  Live  |  Sponsor:  Emory University/Central Office, University of Alabama at Birmingham

            Overview:

            This is a recording of the live webinar scheduled for May 11, 2022 at 12PM CT.

            During the COVID-19 pandemic, media outlets have been tasked with translating complex and evolving scientific data about the nature and risks of SARS-CoV-2 to the public. Journalists in these roles have had to stay up to date with rapidly evolving information, wade through misinformation, scrutinize data, and amplify voices from underrepresented and marginalized communities at unprecedented speed to keep the public informed. In this webinar, Dr. Katherine Wu, a staff writer at The Atlantic, joins us for a conversation about her experience, challenges, and lessons learned while reporting on the COVID-19 pandemic.

            This webinar is co-sponsored by Alabama Regional Center for Infection Prevention and Control Training and Technical Assistance and the Region IV Public Health Training Center.

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            Professional Growth through Public Speaking: Increasing Your Presentations Skills for Career Success

            Professional Growth through Public Speaking: Increasing Your Presentations Skills for Career Success

            by R-IV PHTC | Mar 30, 2022 | Featured Training, Training

            Professional Growth through Public Speaking: Increasing Your Presentations Skills for Career Success

            Year:  2022  |  Competency/Strategic Skill:  Communication |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a recording of a webinar held on  March 22, 2022.

            This session, featuring Gillian Landgraff, Senior Learning Consultant, Learning & Organizational Development, Emory University, is designed to introduce proven techniques to demonstrate confidence when speaking publicly, describe components of an effective presentation, recognize common errors in the use of A/V equipment, PowerPoint, and props, and identify ways to assess and gain control of the audience. Session discussions will focus on preparing participants with presentation techniques and the do’s and don’ts of being an effective presenter. By examining their skill gaps and opportunities for growth, participants can enhance presentation skills for career success. Participants will leave this session with strategies to build their skillsets to deliver the presentations with confidence while captivating the audience!

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            Misinformation As a Risk Factor During the COVID-19 Pandemic

            Misinformation As a Risk Factor During the COVID-19 Pandemic

            by R-IV PHTC | Mar 9, 2022 | Featured Training, Training

            Misinformation As a Risk Factor During the COVID-19 Pandemic

            Year:  2022 |  Competency/Strategic Skill:  Communication |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  Live  |  Sponsor:  Emory University/Central Office, University of Alabama at Birmingham

            Overview:

            This is a recording of the live webinar scheduled for April 26, 2022 at 12PM CT.

            Misinformation has been a risk factor throughout the pandemic, leading to more disease and death from COVID-19.  Dr. Katrine Wallace (UIC School of Public Health) is an epidemiologist and social media science communicator who debunks misinformation and false claims about COVID-19 and the vaccines. In this talk, she will discuss the difference between misinformation vs disinformation, the techniques that people use to mislead, why misinformation goes so viral on social media, and how viral misinformation is negatively affecting public health.

            This webinar is co-sponsored by Alabama Regional Center for Infection Prevention and Control Training and Technical Assistance and the Region IV Public Health Training Center.

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            Difficult Dialogues: Learning Effective Communication About Tough Topics

            Difficult Dialogues: Learning Effective Communication About Tough Topics

            by R-IV PHTC | Feb 25, 2022 | Featured Training, Training

            Difficult Dialogues: Learning Effective Communication About Tough Topics

            Year:  2022  |  Competency/Strategic Skill:  Communication |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-demand  |  Sponsor:  Emory University/Central Office, University of Alabama

            Overview:

            This is a recording of the live webinar scheduled for March 10, 2022 at 12PM CT.

            In today’s polarized and increasingly isolated communication landscape it can feel impossible to break through the noise and establish a meaningful dialogue about issues related to the COVID-19 pandemic. In this webinar, Dr. Adam Brooks from the University of Alabama shares with us the basis for effective communication and how to shift tough topics from a debate to a dialogue.

            By the end of this webinar you will be able to:

            • Identify the techniques of effective communication.
            • Break down barriers to arrive at shared understanding.
            • Determine the difference between dialogue and debate.
            • Apply the four steps of active listening.
            • Recognize the barriers put up around complex issues like vaccine.
            • Develop strategies to structure conversations for better outcomes.

            This webinar is co-sponsored by Alabama Regional Center for Infection Prevention and Control Training and Technical Assistance and the Region IV Public Health Training Center.

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            Communicate Effectively While Wearing a Mask and in Virtual Environments

            Communicate Effectively While Wearing a Mask and in Virtual Environments

            by R-IV PHTC | Oct 12, 2020 | Training

            Communicate Effectively While Wearing a Mask and in Virtual Environments

            Year:  2020  |  Competency/Strategic Skill:  Communication |  Priority Topic: Other Infectious Diseases  |  Setting:  Online  |  Format:  On-demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a 90-minute recording of a webinar held on October 26, 2020.

            As we begin discussions of re-opening the nation, we are all faced with the reality of walking back into a world that is vastly different than just a few months ago. Perhaps most noticeably, many public places have initiated mask policies. In a recent study completed in Hong Kong, it was determined that wearing a mask can decrease infection by 75%. In short, by wearing a cloth mask you significantly reduce your own risk of exposure to and spread of virus containing particles. Wearing a mask can be an effective protective measure in preventing community spread of COVID-19, however, we can’t ignore its effects on day to day life. Masks are annoying, uncomfortable, and inconvenient, especially when you need to vocally communicate while wearing one. The workforce is also moving towards virtual platforms in with thunderous acceleration. Virtual platforms also create challenges for communication from home-office ergonomic blunders to prolonged conference calls with less than superb equipment.

            This webinar is purposed to equip a diverse, public-facing group of professionals with information and skills necessary to overcome these communication barriers with excellence. Topic areas will include the anatomy and physiology of communication, purposeful enhancement of communication techniques to overcome physical and digital barriers, and recovery techniques to combat work and life related vocal fatigue. The webinar will be presented by Nathaniel Sundholm, MS, CCC-LSP, of the Emory Voice Center.

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            Communication Challenges Surrounding the COVID-19 Pandemic

            Communication Challenges Surrounding the COVID-19 Pandemic

            by R-IV PHTC | Jun 2, 2020 | Training

            Communication Challenges Surrounding the COVID-19 Pandemic

            Year:  2020  |  Competency/Strategic Skill:  Communication |  Priority Topic:  Other Infectious Disease  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is 90-minute recording of a webinar held on June 11, 2020.

            The COVID-19 pandemic has provided and continues to provide huge challenges to our public health system. One challenge has been behavioral, in that mitigating the consequences of the disease involves huge behavioral changes and long term cooperation on the part of the public at large. Changing behavior and gaining the public’s cooperation is in part a problem in communication and persuasion. In this webinar, we will discuss four challenges to communicating successfully during the COVID-19 pandemic including: (1) the need for clear, consistent, credible and apolitical communication (CCCaP); (2) how various types of informational uncertainty challenge CCCaP; (3) how misinformation challenges CCCaP and how it can be addressed (and not addressed); and (4) looking ahead to the virus’ demise with the development of a successful vaccine, public health campaigns must ready the public to accept vaccination especially in communities which have traditionally had low vaccination rates.

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            Becoming the Hero of Your Story: Developing and Distributing Persuasive, Resonant Messages for Your Key Audiences

            Becoming the Hero of Your Story: Developing and Distributing Persuasive, Resonant Messages for Your Key Audiences

            by R-IV PHTC | Jan 13, 2020 | Training

            Becoming the Hero of Your Story: Developing and Distributing Persuasive, Resonant Messages for Your Key Audiences

            Year:  2018  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a 90-minute recording of a live webinar.

            This webinar is presented in partnership with the Georgia Society for Public Health Education (GASOPHE) and the National Association of Chronic Disease Directors (NACDD). How do you make data the hero in a world of anecdotes? How do you transport a general audience on an epic tale of evidence-based adventure? Can you find the secret to persuading audiences to change their behavior? Travel with us into the world of message development and learn how crafting the right calls to action can help your key audiences on their journeys to better health.

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            In Print and On Air: Get Ready to Work with the Media

            In Print and On Air: Get Ready to Work with the Media

            by R-IV PHTC | Jan 13, 2020 | Training

            In Print and On Air: Get Ready to Work with the Media

            Year:  2018  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a 90-minute recording of a live webinar.

            This webinar is presented in partnership with the Georgia Society for Public Health Education (GASOPHE) and the National Association of Chronic Disease Directors (NACDD). More than ever, public health needs to clearly convey priority messages and policies to the public through mass media. This webinar will share concepts and tools that are useful whether you have a direct role in speaking to the media or assist public health teams that present priorities, talking points, and data to those directly representing public health in the media.

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            Health Communication and Vector Control: Zika Lessons Learned and Priorities

            Health Communication and Vector Control: Zika Lessons Learned and Priorities

            by R-IV PHTC | Jan 10, 2020 | Training

            Health Communication and Vector Control: Zika Lessons Learned and Priorities

            Year:  2017  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  Other Infectious Diseases  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a 90-minute recording of a live webinar.

            Zika presents unique challenges to communicators because of the complexity and unknowns of the virus. The webinar will highlight CDC communication during the response and basic concepts of integrated mosquito management. Information on communication best practices, research activities and findings, the domestic readiness campaign, and available resources will be shared. The biology of the mosquito that transmits Zika virus is different from the mosquito species that transmit arboviruses people are more familiar with, like West Nile virus. However, the basic concepts of integrated mosquito management are the same. These basic concepts and how they are used during an arbovirus outbreak will be presented.

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            Empowering Your Audience to Improve Their Health: Tools for Elevating Chronic Disease Communications to Support Your Programs

            Empowering Your Audience to Improve Their Health: Tools for Elevating Chronic Disease Communications to Support Your Programs

            by R-IV PHTC | Jan 10, 2020 | Training

            Empowering Your Audience to Improve Their Health: Tools for Elevating Chronic Disease Communications to Support Your Programs

            Year:  2018  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a 90-minute recording of a webinar.

            This webinar will present the National Association of Chronic Disease Directors’ approach to effective communications about chronic diseases and chronic disease programming. It will include a brief overview of how some patient populations receive their healthcare information and common problems and solutions to reaching these populations effectively with empowering health information. General guidance for how to evaluate your own communications tools and procedures also will be included.

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            Health Literacy: Can We Confuse People Less?

            Health Literacy: Can We Confuse People Less?

            by R-IV PHTC | Jan 10, 2020 | Training

            Health Literacy: Can We Confuse People Less?

            Year:  2012  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a 90-minute recording of a live lecture.

            What is this lecture about? Health Literacy is essential for successful access to care and use of services, self-care of chronic conditions, and maintenance of health and wellness. Health literacy is fundamental to healthcare that requires individuals to have a more active role in decisions and management. The IOM reports that 90 million people, nearly half our adult population, lack health literacy skills needed to understand and act on health information and health system demands. Only 12% of U.S. adults have the health literacy proficiency to perform complex health tasks such as using a table to calculate an employee’s share of health insurance costs. Join us for updates on the latest research findings, policy implications, and hands-on tools for addressing the problem.

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            Crisis and Emergency Risk Communication (CERC): Examples from Ebola

            Crisis and Emergency Risk Communication (CERC): Examples from Ebola

            by R-IV PHTC | Jan 10, 2020 | Training

            Crisis and Emergency Risk Communication (CERC): Examples from Ebola

            Year:  2014  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  Other Infectious Diseases  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Emory University/Central Office

            Overview:

            This is a 105-minute recording of a webinar.

            Health communication is a critical piece of keeping the public safe during a public health emergency. During this two hour interactive session, the audience will learn the principles behind crisis and emergency risk communication. Because each emergency is different, we will discuss ways to tailor messages for the crisis and emergency risk communication. During times of crisis, developing partnerships with stakeholders to disseminate messages is very important. Participants will learn about ways to develop these relationships for successful health communication.

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            The Cost of Health Literacy

            The Cost of Health Literacy

            by R-IV PHTC | Jan 10, 2020 | Training

            The Cost of Health Literacy

            Year:  2017  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  University of Alabama at Birmingham

            Overview:

            This is a 1-hour recording of a live online training.

            Although health literacy has gained much-needed attention over the past decade, an alarming number of American adults continue to report a poor understanding of healthcare information. It is important that everyone working in health care, from front-desk staff to primary care providers, have a thorough understanding of the complexity of health literacy and the impact limited health literacy has on patient outcomes and health care costs. This program provides an introduction to health literacy and how it contributes to increased health care cost. The program will also discuss ways to identify patients at risk for low health literacy as well as practical tools health professionals can use to improve provider-patient communication.

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            Health Literacy

            Health Literacy

            by R-IV PHTC | Jan 7, 2020 | Training

            Health Literacy

            Year:  Unknown  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  University of Louisville

            Overview:

            This video includes an overview of health literacy (definition, types, statistics), a discussion of health literacy as a public health issue and issue among African Americans, and strategies to address health literacy among African Americans.

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            Basic Tenets of Risk Communication for Public Health Professionals

            Basic Tenets of Risk Communication for Public Health Professionals

            by R-IV PHTC | Jan 6, 2020 | Training

            Basic Tenets of Risk Communication for Public Health Professionals

            Year:  2015  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  University of Louisville

            Overview:

            This is a 45-minute online course.

            The goal of risk communication is to influence risk perception sufficiently enough to motivate the audience to protective action. This course details the components of communicating risk effectively, including targeting audiences and developing messages. The course also outlines psychological factors associated with risk perception and decision making.

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            Bring the Agency for Healthcare Research and Quality (AHRQ) Health Literacy Precautions to Life in Your Practice

            Bring the Agency for Healthcare Research and Quality (AHRQ) Health Literacy Precautions to Life in Your Practice

            by R-IV PHTC | Jan 6, 2020 | Training

            Bring the Agency for Healthcare Research and Quality (AHRQ) Health Literacy Precautions to Life in Your Practice

            Year:  2017  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  University of North Carolina, Wilmington

            Overview:

            This is a 60-minute recording of a live webinar.

            The purpose of this presentation is to inform and engage participants about health literacy. The presentation will increase understanding of health literacy, the importance of a health literate organization and how to implement specific tools of the Agency for Health and Research Quality (AHRQ) Health Literacy Universal Precautions Toolkit. The AHRQ Health Literacy Universal Precautions Toolkit is considered to be a comprehensive coordinated program that supports education of health literacy at the organizational level. The compilation of tools are for any practice to implement when they assume that all patients many have some difficulty with health information and access to services. By using universal tools the system is easier to navigate and miscommunication is minimized. The toolkit provides evidence-based guidance that ensures a health care practice provides better understanding by all patients not just those we think need extra assistance. By building health literacy into all areas of a health care practice we provide improved odds of patients having successful health outcomes.

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            Improving Health Literacy Strategies for Better Patient Care

            Improving Health Literacy Strategies for Better Patient Care

            by R-IV PHTC | Jan 6, 2020 | Training

            Improving Health Literacy Strategies for Better Patient Care

            Year:  2017  |  Competency/Strategic Skill:  Cultural Competence, Diversity and Inclusion  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  University of North Carolina, Wilmington

            Overview:

            This is a 30-minute recorded webcast.

            The purpose of the program is to educate community and public health care support service staff about health literacy and their role in health literacy for improved patient outcomes, and strategies to implement health literacy practices in their organization.

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            How MI am I? Working with Clients Across the Spectrum of Volunteerism

            How MI am I? Working with Clients Across the Spectrum of Volunteerism

            by R-IV PHTC | Nov 13, 2019 | Training

            How MI am I? Working with Clients Across the Spectrum of Volunteerism

            Year:  2019  |  Competency/Strategic Skill:  Communication  |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-Demand  |  Sponsor:  Alabama Public Health Training Network, Alabama Department of Public Health

            Overview:

            This is a one-hour recording of a live webcast.

            Clients and patients present for services in varying degrees of readiness to change. Motivational Interviewing (MI) is one evidence-based method deemed effective for addressing behavior change across the spectrum of motivation. The purpose of this program is to provide a brief introduction to MI, a person-centered and goal-oriented method for enhancing intrinsic motivation to change by eliciting an individual’s own reasons and means for change.

            By the end of this training, participants will be able to:

            • Define spectrum of”volunteerism.”
            • Provide a brief review of MI.
            • Describe active listening, accurate empathy, and empathic understanding.
            • Discuss how MI can enhance engagement across the spectrum of volunteerism.
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            Region IV Public Health Training Center | All Rights Reserved | ©2022 This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,348,992. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.