Making Connections: Enhancing Collaboration through Effective Communication and Person-Centered Engagement

Overview:

This is a recording of a webinar held on August 20, 2024.

This webinar will focus on effective communication, increasing awareness, and the importance of active listening when engaging with colleagues, clients, and others. We will use interactive activities and discussions to teach techniques such as; active listening, positive reinforcement, and clear feedback. There will also be an emphasis on cultural humility. The goal is to improve communication with others in the workplace and in their community.

Lamarr Lewis, MA, LAPC, CPRP, is a dedicated advocate, author, and agent of change. He is an alumnus of Wittenberg University graduating with a Bachelor of Arts in Sociology with minors in Africana Studies and Religion. He later received his master’s degree in clinical mental health counseling from Argosy University. His career spans over twenty years with experience as a therapist, consultant, public speaker, facilitator, trainer, and human service professional. He has been a featured expert for such organizations as; Boeing, Region IV Public Health Training Center, Fulton County Probate Court, Mississippi Department of Health, the Mississippi Band of Choctaw Indians, and many more. His lifelong mission is to leave the world better than how he found it.

Learning Objectives: By the end of this webinar, participants will be able to:

• Describe at least 2 techniques to enhance open communication, collaboration, and active listening.
• Apply best practice concepts to mediate and diffuse potential conflicts through empathetic, person-centered methods within community and professional settings.
• Identify strategies to bridge communication gaps between different areas.

CERTIFICATE: The course contains two modules: a module to access the webinar and an evaluation module. After accessing both modules, learners will earn a certificate of completion. When the certificate is available, learners will see a Certificate button on their dashboard.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,348,992. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.