Empowered Leadership Series: Trust at the Core – Building Strong Supervisor-Staff Relationships

Overview:

This is a live webinar on April 8, 2025, from 12:00 pm-1:30 pm ET. Participants will use Zoom to join. This is the third session in a four-part webinar series. Learners may choose to register for all webinars in the series or for individual sessions.

Trust is the foundation of any successful supervisory relationship. In this session, we’ll dive into how to establish, maintain, and repair trust to foster open communication and psychological safety. Gain actionable tools for transparent conversations, strategies for addressing mistakes constructively, and tips for giving feedback that strengthens relationships. Build the trust necessary for meaningful connection and long-term team success.

This is the third session in a 4-part webinar series that aims to elevate your supervisory skills and empower leaders in creating thriving workplaces. From prioritizing mental health and fostering trust to supporting employee growth and strengthening team dynamics, each session offers actionable strategies to enhance your effectiveness as a supervisor.

Dive into practical tools, engage in meaningful discussions, and learn how to build a workplace culture where individuals and teams can flourish. Whether you’re a seasoned leader or new to supervision, this series will provide fresh perspectives and practical approaches to lead with confidence and care. 

Lacy Alana, LCSW, RSW, MSSW, is a trainer, psychotherapist, interpersonal neurobiology specialist, and multidisciplinary artist.  Lacy uniquely fuses knowledge from brain science, applied improvisation, communication science, and psychology to offer one-of-a-kind trainings, consulting, and 1:1 services.

Whether working in the corporate world, providing trainings and keynotes, running circus and improv theatre programs for neurodivergent and at-risk youth, teaching adults, working in the non-profit sector, training medical and helping professionals, or working as a psychotherapist – Lacy’s work focuses on teaching others how to effectively connect, create, communicate, and move through the world with the nervous system and communication science in mind.

Lacy holds a Master’s degree in Clinical Social work, and is a Licensed Clinical Social Worker in the US, and Registered Social Worker in Canada.  She has a degree in Creative Advertising, and is the founder and director of Yes And Brain, a company that blends brain science, applied improvisation, communication, and psychology to offer one-of-a-kind experiential trainings, consulting, and courses.

Learning Objectives: By the end of this webinar, participants will be able to:

• Discuss the one-on-one dynamic between supervisors and staff.
• Explore the foundational role of trust in the supervisor-staff relationship.
• Recall strategies to establish, maintain, and repair trust over time.

CERTIFICATE: The course contains two modules: a module to access the webinar and an evaluation module. After accessing the two modules, learners will earn a certificate of completion. When the certificate is available, learners will see a Certificate button on their dashboard.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,348,992. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.