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Difficult Dialogues: Learning Effective Communication About Tough Topics

Year:  2022  |  Competency/Strategic Skill:  Communication |  Priority Topic:  N/A  |  Setting:  Online  |  Format:  On-demand  |  Sponsor:  Emory University/Central Office, University of Alabama

Overview:

This is a recording of the live webinar scheduled for March 10, 2022 at 12PM CT.

In today’s polarized and increasingly isolated communication landscape it can feel impossible to break through the noise and establish a meaningful dialogue about issues related to the COVID-19 pandemic. In this webinar, Dr. Adam Brooks from the University of Alabama shares with us the basis for effective communication and how to shift tough topics from a debate to a dialogue.

By the end of this webinar you will be able to:

  • Identify the techniques of effective communication.
  • Break down barriers to arrive at shared understanding.
  • Determine the difference between dialogue and debate.
  • Apply the four steps of active listening.
  • Recognize the barriers put up around complex issues like vaccine.
  • Develop strategies to structure conversations for better outcomes.

This webinar is co-sponsored by Alabama Regional Center for Infection Prevention and Control Training and Technical Assistance and the Region IV Public Health Training Center.

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Region IV Public Health Training Center | All Rights Reserved | ©2022 This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,348,992. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.